Epic Information

Complete the following steps to access Epic

  • Utilize VPN (specifically the Med School’s VPN) when you are not connected to BJC’s CARENET or WU’s WUCON networks.
    • VPN is required to access Epic from home.
    • Click here to learn how to connect to VPN.
  • Download Citrix Receiver (EPIC is only available via Citrix whether you are at work or at home).
    • Citrix Receiver is required to access Epic.
    • If Citrix Receiver is not already installed, click here to download it.
  • The next step is only available on a secure network with Citrix Receiver installed.
  • Open a browser and connect to the following link: https://epic-storefront.et0965.epichosted.com/Citrix/EpicWeb/
    • When using Internet Exporer, click "Allow" if the following message appears: This page wants to run the following add-on: 'Citrix Systems, Inc' from 'Citrix Systems, Inc.'.

Helpful Links

Click here to request an Epic account

Click here for Haiku/Canto Setup Information

Click here for information on requesting data and reports

Remote Access Assistance